In the introduction to this series I explained why people believe the COO is the executive best placed to bring cyber into the fold. This second part looks at what 2026 has taught us, its makes the case for treating cyber as one part of operational resilience, and sets out six guidelines any COO can act on now. I have spent over twenty five years running on call incident and crisis management for clients, with a duty responders available around the clock. After any disruption, the question I...

What is Cyber Resilience? This is the organisations ability to keep delivering its essential services through a cyber attack or technical failure and to recovery and adapt afterwards. In this coming series of briefings we reflect on the COO and the changing face of Cyber Resilience. Many organisations still treat cyber security as an IT problem that operations inherits when something goes wrong. But cyber is a specialist discipline that belongs inside the resilience governance which every...

Examining BCI's Resilience Report 2026