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Operational Resilience
Operational resilience encompasses a strategic and holistic framework across the organisation. A set of techniques that encompasses processes, people and information data to be flexible in a changing business world.
This process recognises that business activities, operations, security and cyber, technology, finance and risk are all connected and need to be aligned.
Alignment of all the participants allows the robust monitoring to a strong set of risk and performance indicators, that is able to allow the business to navigate an increasing uncertain world – agnostic of challenges or the nature of disruptions.
Breaking out of risk management silos, crossing inter departmental ‘knock on’ effects and accessing the total impact across the business ensures client satisfaction in your ability to deliver robust products and services.
How We Can Help
The holistic view of both internal and external influences crafts the key business processes that begins to define a single unified and communicated approach.
Incorporating the business lines, agreeing the processes, the assets and systems they use together with critical third parties.
Finally, how they all interconnect with each other for service delivery and dependency mapping, including the approach of risk management across the enterprise.
From here we work with teams across the organisation to design the framework in a logical alignment to your risk appetite.
Using existing experience to uncover critical failure points and weaknesses, deploying adaptable practices, featuring lessons learnt, experience and the evolution of the crisis technique and remediation.
Getting Results
Armstrong have documented experience in Operational resilience programmes from differing regulatory requirements, wherever your organisation is based, to identifying Important Business Services (IBS), Environment and GAP analysis, validation, testing and simplifying remediation works where appropriate.
These include the people, resources and dependancies included and the critical and material outsourced service providers that support your organisations most important functions.
We can provide advice on how to concentrate your resilience resources on the key things that matter to the origination, protect customer and stakeholder interest, making your organisation - together with its key suppliers - robust and ready to face external factors and impact over which we have no control.
From our experience client have been able to leverage a wide range of resources and frameworks that Armstrong have designed to help simply the steps to resilience.